Contact us for help with tissue paper sizes, paper specifications, quantities, logo files, repeating patterns, and available customization options.
We’re Here to Help
- Email: Lilyanavin83@gmail.com
- Phone: +86 180 8709 6471
Support hours:
Monday–Friday, 9:30 AM–5:30 PM China Standard Time (UTC+8)
Closed on public holidays.
Please include your order number when contacting us about an existing order.
Do you have any question?
What Can We Help With?
Product and Artwork Questions
Existing Orders
Please provide your order number and the email address used at checkout so we can locate your order.
Shipping Questions
Shipping estimates and available delivery information are shown on our Shipping Policy and relevant product pages. Contact us if you need help with an order already in transit.
Returns and Order Issues
For damaged, incorrect, or defective products, please contact us with your order number and clear photos of the item and packaging. Eligibility for returns, replacements, or refunds is subject to our current Return and Refund Policy.